Here's How It

Works

Step 1- Browse

Come in, look around !

First, make sure your display settings are set correctly.

Use the menu at the top of each page to move around the site.

The DEPARTMENTS page allows you to move between our departments, so start there.

Many images may be clicked to see larger versions.

Click the   next to any item, to place it in your basket. You can always change your mind later.

Return to browsing.

Feel free to play with the system - you can't buy anything by accident.

Step 2 - Checkout



  We accept all major cards - not just those whose logos appear above.

When you have finished shopping, go to the shopping basket and click CHECKOUT.

If you have a customer ID, just enter it and you're done!

If you are a new customer, you can send your payment details along with your order, either:

1. online, by secure link
2. offline - by Post or Phone

We'll acknowledge your order and send you a customer code for next time.

To cover our processing overheads, small orders under £10 incur a handling charge of £1.50.

Step 3 - Enjoy

Contain your excitement!

Before you know it, a brown paper parcel of exquisite goodies will arrive at your door with my best wishes.

If there are any problems with your order we'll contact you for clarification, so don't worry about a thing !

Postage

Please read carefully!

Please refer to the table opposite to see your postage charge, based on order value, subject to the following minimum charges and conditions:

UK : minimum charge £1.00
Europe : minimum charge £1.50
Zones 1 & 2 : minimum charge £2.50

UK
Parcels containing goods worth more than £40.00 going to the UK will be sent by Special Delivery at no extra cost to you.

Rest of the World
Parcels containing goods worth more than £60.00 going to Europe, Zone 1 and Zone 2 will be sent by insured post where available. The price for this is £4.50 and this will be added to the postage charge as specified in the table.

First Class UK 10%
By Air Europe 12%
By Air Zone 1 20%
By Air Zone 2 23%

To see which countries are in which zones
click here

Currency Conversion

All our prices are given in UK Pounds.
We've included a link to a currency convertor for your convenience.

Please note:

1. This convertor is provided by a third party.
We are not responsible for it.

2. The exact rate used is determined by your credit card company.

Click Here to Convert

No Response from Us ?

We respond to every single email we receive. We acknowledge registrations, emailing list changes, orders, and so on.
We aim to respond within a few hours during the UK working day.

So if you are expecting a response which didn't come, it will be because we didn't get your email or your reply didn't get through. Email isn't perfect, and quite a few of our customers are still learning.

Please feel free to re-send after waiting 24 hours. It won't offend, and it may save you some time.

Customer Satisfaction 

Our goal is to keep you happy.
We think our customer feedback is telling us we're doing a good job. You can be sure that we'll do our best to keep you happy with our service to you.